Overview

NovaChat ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you create an account or use NovaChat, we may collect:

• Full name, email address, and phone number (optional)
• Profile photo and bio you choose to provide
• Messages and media you send through the app
• Device information and app usage data
• IP address and general location data

How We Use Your Information

• To create and manage your account
• To deliver messages and enable real-time communication
• To improve app performance and fix issues
• To protect against spam, abuse, and fraud
• To send important service notifications

Sharing Your Data

We do not sell your personal data. We may share it only in these circumstances:

• With service providers (e.g. Supabase for storage and authentication)
• When required by law or to protect legal rights
• With your explicit consent

Data Security

We use industry-standard security practices including encrypted connections (HTTPS) and secure authentication. However, no system is 100% secure, and we cannot guarantee absolute security.

Your Rights

• Access and download your personal data
• Request correction of inaccurate data
• Delete your account and associated data
• Opt out of non-essential communications

Cookies & Storage

NovaChat uses browser local storage and session storage to maintain your login session and preferences. We do not use third-party advertising cookies.

Policy Updates

We may update this policy from time to time. We will notify you of significant changes via the app or email. Continued use of NovaChat after changes means you accept the updated policy.

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Agreement

By creating an account or using NovaChat, you agree to these Terms of Service. If you do not agree, please do not use the app.

Eligibility

• You must be at least 13 years old to use NovaChat
• You must provide accurate information when creating your account
• One account per person — duplicate accounts are not permitted
• You are responsible for keeping your account secure

Acceptable Use

You agree to use NovaChat only for lawful purposes. You must not:

• Harass, threaten, or abuse other users
• Send spam, scams, or unsolicited messages
• Share illegal, hateful, or explicit content
• Impersonate another person or organisation
• Attempt to hack, scrape, or disrupt the service
• Use the app to facilitate any illegal activity

Your Content

You own the content you create on NovaChat. By using the app, you grant us a limited licence to store and deliver that content solely to provide the service. We do not claim ownership of your messages or media.

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in abusive behaviour, or pose a risk to other users — with or without prior notice in serious cases.

You may delete your account at any time from your Profile settings.

Disclaimers

• NovaChat is provided "as is" without warranties of any kind
• We are not liable for content shared between users
• Service availability is not guaranteed at all times
• We are not responsible for third-party links or content

Changes to Terms

We may update these terms from time to time. We will notify you of significant changes. Continued use of NovaChat after changes constitutes acceptance of the new terms.

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